Privacy Policy

Effective Date: June 11, 2026
Welcome to Aikaa CRM. Your privacy is critical to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cloud-based CRM software and services. Please read this privacy policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, update your profile, or communicate with us. This includes:

• Account Data: Name, email address, phone number, company name, and billing information.
• CRM Data: Any leads, customer details, invoices, and performance data you input into the Aikaa CRM system.
• Usage Data: Information about your activity on our platform, such as login times, features accessed, and browser information.

2. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we use your data to:

• Create and secure your account.
• Process transactions and send related information, including invoices and confirmations.
• Provide customer support and respond to technical inquiries.
• Send you technical notices, updates, security alerts, and administrative messages.
• Monitor and analyze trends, usage, and activities in connection with our services to improve user experience.

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art SSL encryption to protect sensitive data transmitted online. We also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Your Rights and Choices

Depending on your location, you may have the right to access, correct, update, or delete your personal data. You can manage most of your personal information directly within your account settings. If you wish to permanently delete your account or exercise other data rights, please contact our support team.

6. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Contact Support Team